Privacy Policy

At Swimhome we take the personal information you provide to us when using our services very seriously and, for this reason, we are committed to keeping it completely safe, to being transparent about the data we collect and to guaranteeing your rights to manage that information, such as the modification or deletion of it:

Additional Information on Data Protection

who is the Responsible for the processing of your data?

Identity: SWIMHOME S.L.U. ("Swimhome") - CIF: B42568485, Mercantile Register of Alicante, Volume: 4116, Folio 223, Page A-159642, Inscription: 1a

Postal address: Calle Rocio, 7, Planta 2, Puerta 6, 03185, Torrevieja (Alicante)

Telephone: 865 667 363

E-mail: [email protected]

Contact Data Protection Delegate: [email protected]

for what purpose do we process your personal data?

We process the information you provide us only in order to manage the purchase of products, services available in our online store, requests for information or offers received through the contact forms on the website and customer registration, as well as the processing of shipments and billing.

how long will we keep your data?

The data provided will be retained for as long as the business relationship is maintained, its deletion is not requested by the interested party or for the years necessary to comply with current legal obligations. In the case of requests for information, the data will be processed for the time strictly necessary to respond to such requests. You may at any time exercise your right to modify or delete them through your customer account or by contacting us at [email protected], provided that they are not legally required, as in the case of billing data.

what is the legal basis for the processing of your data?

The legal basis for the processing of your data is the consent of the person concerned by accepting the privacy policy box when filling in the data of the corresponding form (purchase, contact or registration).

to which recipients will your data be communicated?

The data will only be communicated to transport companies and logistics providers strictly necessary for the supply of products or services purchased in the store. In case of a purchase, the billing data will be transferred to the agency for the relevant legal formalities. No data will be transferred to third parties, unless legally required.

The user accepts that all personal data will be fully transferred to Aplazame from the moment the user has initiated the hiring of the deferred payment service offered by the latter at the time of choosing the method of payment. This acceptance extends to third parties who had to access the files for the proper completion of the contract.

The user accepts that all his personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the form of payment. This acceptance extends to third parties who had to access the files for the proper completion of the contract.

The user accepts that all his personal data will be fully transferred to adyen from the moment the user has initiated the contracting of the payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that may have to access the files for the proper completion of the contract.

The user accepts that all personal data will be fully transferred to Amazon Pay from the moment the user has initiated the contracting of the payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that may have to access the files for the proper completion of the contract.

The user accepts that all his personal data will be fully transferred to Redsys from the moment the user has initiated the contracting of the payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who may need to access the files for the proper completion of the contract.

what are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not Swimhome is processing their personal data. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Swimhome will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

The user may exercise the rights referred to above, under the terms and conditions provided in the legislation in force, at the registered office of Swimhome, in your customer account or request it by email to [email protected].

In the event that a satisfactory response is not obtained and you wish to make a claim or obtain further information regarding any of these rights, you can go to the Spanish Data Protection Agency (www.agpd.es - C/ Jorge Juan, 6 - 28001 Madrid).